FAQ's

Custom

How do I order a custom metal wall poster?

To order your custom metal wall poster, simply contact us on WhatsApp with your design and size requirements. Our team will guide you through the process and confirm your order quickly.

What file formats do you accept for custom designs?

We accept high-resolution JPEG, PNG, PDF, or AI files. For the best print quality, we recommend at least 300 DPI.

Do you make custom posters?

Yes! We create high-quality custom metal posters based on your designs, photos, or artwork. You can personalize size, layout, and finish to match your style.

Return and Exchange

Do I need to pay for exchange shipping?
  • Damaged or wrong item: Exchange shipping is free.
  • Change of mind: Customer pays a flat shipping fee of ₹100 for the exchange.
Do I need to pay for return shipping?

No, you don’t need to pay for return shipping. We offer free returns on all metal posters within the return window.

Can I exchange my metal poster for a different design or size?

Yes, you can easily exchange your metal poster for any other design or size. Just contact us within the return window, and we’ll arrange the exchange quickly for you.

What is your return policy for metal posters?

We accept returns within 7–14 days of delivery. The metal poster must be unused, in its original condition, and returned with secure packaging. Once we receive the item, we’ll process your refund or exchange.

Sizes

Can I get a custom size for my metal poster?

Yes, many stores offer custom metal poster sizes to fit your space perfectly. You can usually specify width, height, and orientation when ordering.

What sizes are available for metal posters?

Our metal posters are available in multiple popular sizes, including:

  • A5 ( 5.8x8.3 Inches )
  • A4 ( 8.3x11.7 Inches )
  • A3 ( 11.7x16.5 Inches )
  • 12x21 Inches
  • 12x24 Inches
  • 21x12 Inches
  • 24x12 Inches

We also offer custom sizes to perfectly match your wall space and design needs.

What height sizes are available for metal posters?

Our metal posters are available in two height options: 12x21 inches and 12x24 inches. You can choose the size that best fits your wall space and design preference.

What width sizes are available for metal posters?

Metal posters are available in a variety of width options to fit different spaces. with popular size combinations like 21x12 inches and 24x12 inches. Custom widths may also be available depending on the supplier.

Damage

How do I report a damaged metal poster?

Call or message us within 24 hours of receiving your order. Include your order number and clear images of the damaged areas so we can process your claim quickly.

Delivery

Can I track my metal poster order?

Yes — you can track your metal poster order! Once your order has shipped, you’ll receive an email with a tracking link and number that lets you view your delivery status and progress.

How long does delivery take for metal posters?

Delivery usually takes 5–7 business days, depending on your location. Expedited shipping options may be available at checkout.

Material Quality

Which ink do you use for sublimation printing, and which company makes it?

We use premium sublimation ink specifically formulated for high-definition metal printing. Our ink is SplashJet Sublimation Ink, manufactured by SplashJet, a trusted brand known for vibrant color reproduction, excellent heat-transfer performance, and long-lasting results on coated metal substrates.

How to attach a metal sheet poster to a wall?

You can easily mount a metal sheet poster without drilling by using a wall protector + strong magnet setup. Here’s how:

1. Clean the Wall Surface

Wipe the wall to remove dust or moisture. This helps the adhesive hold strongly.

2. Apply the Wall Protector Pad

Stick the wall protector (foam or silicone pad) on the wall where you want the poster.

  • This prevents scratches
  • Protects paint
  • Gives the magnet a stable base
3. Place the Strong Magnet on the Wall Protector

Attach the strong neodymium magnet on top of the wall protector.
The adhesive side faces the wall, and the magnetic side faces outward.

4. Bring the Metal Poster Close to the Magnet

The metal sheet will instantly snap onto the magnet and stay firmly in place.
No nails, no drilling, no damage to the wall.

5. Adjust as Needed

You can easily slide or reposition the poster by moving the magnet/wall protector.

What type of paper is used to print the designs on metal posters?

We use high-quality sublimation paper to print the artwork. This special paper holds the sublimation ink, which is then transferred onto the coated metal sheet using heat and pressure. Sublimation paper ensures sharp details, vibrant colors, and long-lasting print quality on the metal surface.

What material is used in the metal sheet?

Our posters are made using a high-quality sublimation metal sheet, crafted from premium aluminum. This aluminum sheet is specially coated with a sublimation-friendly polymer layer, allowing the design to be infused directly into the metal. The result is a durable, lightweight, rust-proof, and vibrant print surface with long-lasting color quality.

Payment

How many days will the return order payment reach my bank account?

Once your return is approved and processed, the refunded amount typically reaches your bank account within 5–7 business days.

What happens if my debit/credit card has been compromised while making a payment online ?

We do not collect or store your card information with us. If you suspect any unauthorized behavior on your card, then please report this to your bank immediately.

I am concerned about the security aspects related to typing out my credit card number online.
  • Please be assured that we do not receive/ store your complete card details. \When you enter the card details you are redirected to a secure payment site.
  • Your card issuing bank authorizes or rejects the transaction, based on which we process or reject the order. At no point do we receive/store your card details.
  • Please be assured that we do not receive/ store your complete card details. When you enter the card details you are redirected to a secure payment site.
  • Your card issuing bank authorizes or rejects the transaction, based on which we process or reject the order. At no point do we receive/store your card details.
  • Please be assured that we do not receive/ store your complete card details. When you enter the card details you are redirected to a secure payment site.
  • Your card issuing bank authorizes or rejects the transaction, based on which we process or reject the order. At no point do we receive/store your card details.

Please be assured that we do not receive or store your complete card details with us. When you enter the card details, you are redirected to a secure payment site. Your card issuing bank authorizes or rejects the transaction, based on which we process or reject the order. At no point do we receive or store your card details.

What payment methods do you accept?

Yes! You can send your order directly to your recipient by entering their address at checkout. We accept secure payments through:

Credit/Debit Cards

UPI

Net Banking

Wallets